You sell it, we ship it
FULFILMENT BY BUYNATURAL (FBN)
When you sign up to sell on the BuyNatural Marketplace, you’re able to select the Selling Plan that includes FBN or not. If you decide to go with Fulfilment by BuyNatural then, you’ll send inventory to the BuyNatural fulfilment center, and we’ll handle shipping, customer service, refunds, and returns for those products. You can track your FBN inventory in Seller Dashboard.
Benefits of Fulfilment by BuyNatural
- Eliminate your fulfilment headaches and get help scaling your business.
- Outsource storage, customer service, and returns.
- All the postage & shipping costs in sending the orders to customers are included in your FBN fee.
- Eliminate storage requirements for seasonality and promotional periods.
Why stress about the warehousing and fulfilment aspect of your business when the FBN team can handle this for you and best of all, the costs are built into your product sales margin.
You sell it, you ship it
FULFILMENT BY SELLER
When you sign up to sell on the BuyNatural Marketplace, and you wish to fulfil your own orders then you will select an FBS Seller Plan (Fulfilment by Seller). You will be responcible for handling your order shipping, customer service, refunds, and returns for those products. You can track your orders in Seller Dashboard.
When to handle orders yourself
Self fulfilment might be right choice - for instance, hazardous goods don’t meet our fulfilment center requirements or you already have a logistics network in place.
In cases like these, self fulfilment allows you to:
- Keep your inventory on hand.
- Use your own packaging or labels.
- Stay profitable on products with tighter margins.
- Use your own shipping or courier providers.
Although you are taking time away from your business to do the pack and shipping, it maybe the right option for your business at this time. Additionally, if shipping costs start to eat away at your sales margin you may want to revisit the FBN option. You can at any time, move into the FBN program.