Sellers are responsible for setting their own prices on the BuyNatural Marketplace. We pride ourselves in trying to provide a location for shoppers of Natural, Organic, and Eco-Friendly with the largest selection of quality products in these categories at the lowest price, and with the fastest delivery times.
BuyNatural monitors the prices of items on our marketplace, including shipping costs, and compares them with other prices available to our customers. If we see pricing practices on the BuyNatural Marketplace offer that harms customer trust, BuyNatural can remove the Seller from the Buy Box, remove the offer completely, or, in serious or repeated cases, suspend or terminate selling privileges.
Pricing practices that harm customer trust include, but are not limited to:
- Setting a reference price on a product or service that misleads customers;
- Setting a price on a product or service that is significantly higher than recent prices offered on or off BuyNatural; or
- Selling multiple units of a product for more per unit than that of a single unit of the same product.
- Setting a shipping fee on a product that is excessive. BuyNatural considers current Australia Post carrier rates, reasonable handling charges, as well as buyer perception when determining whether a shipping price violated our fair pricing policy.